ILL/DDS stands for Interlibrary Loan and Document Delivery Services. When you place requests through your ILL account, our ILL staff processes them quickly and efficiently. In your ILL account, you can perform tasks such as viewing, editing, and canceling your requests. You also have access to electronically received materials.

Interlibrary loan services are offered to current BSU students, faculty, and staff.

You will receive an email in your BSU email account. If you request material that can be delivered electronically (e.g. an article), a link to the PDF file will appear in your ILL account under "Electronically Received Items". Physical items will be held for you at the Access Services Desk on the first floor of Maxwell Library.
 

The service is free to current BSU students, faculty, and staff. If there is a cost associated with a particular item that the library cannot cover, our ILL staff will contact you. 
 

It generally takes approximately seven (7) to ten (10) days. Requests are submitted in the order they are received. If a large number of requests are submitted by one individual, they are staggered to allow fair access. Turnaround time depends on how far the material is traveling. If you have questions, please contact our ILL department at [email protected] or 508-531-1706.  
 

It generally takes approximately one (1) to two (2) working days. If an item is not immediately available, we will notify you by email. If your request is urgent, contact our ILL department at [email protected] or 508-531-1706.   

Electronic materials are available for thirty (30) days. You may continue to view them during this time, print them, or download them to your device. You can also choose to delete them. 
  

All libraries have certain materials they prefer not to loan. In such cases, many libraries will photocopy selected pages for use. Materials that generally cannot be borrowed include dissertations, journals, reference materials, and special collections. U.S. Copyright Law may restrict how much material can be borrowed in the form of photoduplication. 

Interlibrary loan materials are not semester loans, regardless of BSU status, and are the property of another institution. Renewals are at the discretion of the lending libraries. Renewal requests must be submitted five (5) days prior to the due date. Contact our ILL department if requesting a renewal past that deadline.  

If material with a due date is not returned in a timely manner, you may be blocked from further ILL transactions. If an item is lost, you will be charged the replacement cost per the owning library's policy.